Neutral Zero collects personally identifying information about you only when you specifically and knowingly provide it to us. We’re dedicated to providing you with a compelling service to help you make the most of your time trying to sell your home or searching for a new one. The more we know about you, the better we can serve your needs.
We recognize that we need to earn your trust, and firmly believe that you should know exactly what personally identifying information we collect and how we’re going to use it before you share it with us.
Personally identifying information that you provide will not be made available to third parties outside of Neutral Zero without your explicit permission.
Neutral Zero collects personally identifying information about you only when you specifically and knowingly provide it to us. Your personally identifying information will be used to personalize your experience, or for such other purposes as are described at any point where Neutral Zero collects this information from you.
Neutral Zero may make aggregate information about our customers (e.g. overall statistics) available to third parties for advertising and other purposes. Information that personally identifies you will be kept strictly confidential.
What is “personally identifying information”?
“Personally identifying information” is information that can be explicitly used to identify and/or contact you as an individual. This includes information like your real name, e-mail address, mailing address, phone number, credit card number, etc. Information that, by itself, cannot be explicitly linked with your “real” identity is not considered personally identifying. Examples of this are favourite or bookmarked Web sites, or your preferences with respect to how you wish to see a given page or site set up according to the selections you choose.
On occasion, Neutral Zero may ask you for personal information such as your name or address. We do this when you register for contests/promotions or services that require registration or subscription. Neutral Zero needs to collect this information for fulfilling prizes, and for tracking/verifying compliance with Neutral Zero policies. It may also be needed for purposes of compliance with federal, provincial and local laws and/or for editorial and feedback solicitation purposes. When we intend to use your personal information, we tell you up front. This way you can decide whether you want to give us the information or not.
Links to other Sites
Users should be aware that when you’re on Neutral Zero, you could be directed to other sites that are beyond our control. There are links to other sites from Neutral Zero pages that take you outside our service. For example, if you “click” on a banner advertisement or a Neutral Zero search result, the “click” takes you off Neutral Zero’s site. This includes links from advertisers, sponsors and partners that may use Neutral Zero’s logo as part of a co-branding agreement. These other sites may send their own cookies to users, collect data or solicit personal information. Always be aware of where you end up!
Neutral Zero’s policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond Neutral Zero’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation.
E-mail to Us
When you send us e-mail, we will use your name and e-mail address only to respond to the concerns you write to us with. Your e-mail may be shared with appropriate people within Neutral Zero to help us respond to your concerns and improve Neutral Zero.
Changes to this Policy